Privacy notice.

Information you share.

When you submit the Contact / Interest List form, we collect your name, email address, optional phone number, selected area of interest, and message. We also save the submission date, a submission reference, and email-delivery status.

Your message is submitted directly through the website. You do not need an account or an email application to submit it.

How your inquiry is used.

Your information is used to respond to your inquiry, discuss the programs or opportunities you ask about, and follow up on your request. Submitting this form does not automatically subscribe you to a promotional mailing list, reserve a place, or register you for an event. Separate permission is needed for promotional email updates.

Email delivery and private storage.

A copy of your inquiry is saved in the website’s private database. Viewing and managing these records requires the authenticated website owner’s access. Inquiries are not displayed publicly.

We use Resend to send the inquiry to info@ironemberservices.com. Your email address is used as the Reply-To address so Iron Ember can respond directly. Resend processes the submitted details to deliver the message and report its delivery status. The receiving mailbox is hosted through Namecheap. OpenAI’s Sites platform and Cloudflare provide website hosting and database infrastructure.

The database backup and email delivery are separate steps. If the page reports that delivery failed or is unconfirmed, your inquiry may still have been saved privately. The success confirmation appears only after delivery is confirmed by the email provider.

Security and technical information.

The form uses HTTPS, server-side validation, spam checks, rate limits, and duplicate-submission protection. Hosting and delivery services may process technical information such as IP addresses, browser details, request times, and delivery logs to operate and protect their services. The form stores a hashed sender identifier for abuse prevention rather than a raw IP address in its inquiry records.

Your browser temporarily stores a submission reference and a fingerprint of the form contents in session storage to help prevent duplicate retries. This retry record does not contain the readable contents of your inquiry. The website also loads fonts from Google Fonts, which receives the technical information needed to serve those font requests.

Access controls help protect private records, but no internet service can guarantee absolute security.

Retention and your requests.

There is currently no automatic deletion schedule for website inquiry backups; they remain until the owner deletes them. Email copies and service-provider logs are stored separately. Deleting a website backup does not automatically delete those other copies.

To ask about information you submitted, request a correction or deletion, or stop follow-up communications, contact info@ironemberservices.com. Please identify your inquiry without sending additional sensitive information.

Please keep inquiries general.

Do not include medical histories, diagnoses, treatment records, payment details, or other sensitive clinical information. RESTORE US provides education, not psychotherapy or medical treatment. This form is for general inquiries and program interest.

Changes to this notice.

We will update this notice when the website’s information-handling practices change. The date above identifies the latest update.